Craft is for everyone. We hold our website to the same standard as our pieces — and we’re always working to make it easier, clearer and more inclusive.
Our commitment
We want every visitor to be able to browse, understand and buy from Lamp & Glow with ease. Accessibility isn’t a box we tick once — it’s part of how we design, build and maintain our site. We aim to meet recognised standards and to keep improving over time.
Standards we follow
We work towards the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the internationally recognised benchmark for accessible websites.
- Meaningful structure, headings and landmarks.
- Sufficient colour contrast for text and key elements.
- Descriptive text alternatives for important images.
- Clear, consistent navigation across the site.
Accessibility features
Across our site, we aim to provide:
- Keyboard navigation for interactive elements.
- Readable typography with comfortable sizing and spacing.
- Responsive layouts that adapt to phones, tablets and desktops.
- Labels and descriptions that work with screen readers.
- Visible focus states so you always know where you are.
Accessibility is ongoing. As we add features, we test and refine them to keep the experience inclusive.
Known limitations
We’re honest about the fact that we’re always a work in progress. Occasionally, some third-party content or newer features may not yet be fully accessible. Where we identify a barrier, we prioritise fixing it — and we welcome being told about any we’ve missed.
Need help, or found an issue?
If you experience any difficulty using our site, or you’d like information in a different format, we’re here to help.
- Email support@lampandglow.com with the page and the problem.
- Reach us on WhatsApp for quick assistance.
- We’ll respond within one business day and help you complete whatever you needed.
Tell us — we’ll help.
If anything on our site is hard to access, email us. We’ll assist you personally and fix the issue.
