How can we help?

In-stock pieces ship within 3–5 business days. Made-to-order and Signature pieces are crafted only after you order — typically 4–7 weeks, with a firm date confirmed at checkout and progress updates along the way.

Yes. We ship to most countries by insured, fully-tracked courier. Larger and Signature pieces travel by white-glove delivery, crated and cushioned by hand.

Shipping is free within Pakistan over a set amount, and calculated at checkout for international orders based on size and destination. You’ll always see the full cost before you pay.

For international orders, any duties are clarified up front so there are no surprises on arrival. We handle the export paperwork for you.

Absolutely. You’ll receive a tracking link by email the moment your piece ships, with updates at every step. You can also use our Track Order page.